When will my first shipment arrive?

• If you are already an active Curl Crush Box subscriber, shipments ship the third week of every month. 

• If you are a new subscriber, your box should ship within 10 business days after sign up. 

• On occasion, there are elements outside of our control that might hinder our ability to hold this promise. In those cases, we will be sure to communicate them to you and provide relevant updates.

When will my credit card be charged?

• If you are already an active Curl Crush Box monthly subscriber, you will be billed on the same day of your original purchase. 

• If you are a new subscriber, you will be billed on the day that you sign up..

Can I cancel my membership?

• Yes, you can cancel your membership at any time. Log in to your account at or email us at 

• To be sure you will not be billed for the next month's box, cancel by the last day of the month prior. For example, cancel on or before November 30th to avoid being charged for the December box.

What if I want to change my shipping address?

• You can update your shipping information at any time by logging into your online account.

• To ensure your changes are processed in time, be sure to update your information before the end of the month prior.

How long will my membership last?

• As long as you are enrolled in Curl Crush Box, we will continue to bill and send you a new box each month.

How much is shipping?

• Your monthly Curl Crush Box membership fee includes shipping.

Have a question that's not answered here?

• Email us at